Florence for the whole family,
worry-free
Authentic hospitality,
in places that matter.
Charlotte was founded in 2021 with families and groups in mind: large rooms, extra beds and the kind of personal attention that no booking platform can provide.
The property is located at Via Guido Monaco 19, a 5-minute walk from Santa Maria Novella station and close to the tram stop. When you call, you speak to someone who knows every room and every corner of the neighbourhood.
How we work
How we started
Charlotte was born from the belief that travelling with a family should not mean sacrificing comfort or personalised service. Since 2021 we have managed every room directly, keeping quality consistent for every guest.
Our approach
Transparent prices, real photos, accurate distances. If something goes wrong during your stay, we fix it ourselves: we do not pass you on to someone else.
Why choose direct management?
Designed for families
Triple rooms, extra beds and generous spaces. Charlotte was built for travellers with children or groups who refuse to compromise.
Reply within 24 hours
Always, including weekends and public holidays. Not a bot: a real person who knows the property answers.
Issues? We handle them
During your stay we are directly reachable. No generic numbers, no tickets to open.
No surprises
Real photos, real distances, transparent prices. What you see is exactly what you find on arrival.
Central location
5 minutes from Santa Maria Novella station on foot. The Uffizi, the Duomo and the San Lorenzo market are all walkable.
Direct management
No intermediary platforms. You book with the people who actually manage the property and know every detail.
Part of the HomeLink network
Handpicked properties in Tuscany for guests seeking authenticity and quality.
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Direct management, transparent prices, no surprises.
